Service Delivery Manager with Information Technology Infrastructure Library (ITIL) Skills in Hong Kong Salary (Hong Kong)

A Service Delivery Manager with Information Technology Infrastructure Library (ITIL) skills in Hong Kong earns an average salary of HK$525,000 per year.

HK$450,000 - HK$956,349
HK$520K
MEDIAN: HK$525,000
50%

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

5-9 years
40%
10-19 years
60%

Years of Experience

5-9 years
40%
10-19 years
60%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 100%
vision benefits
Vision: 40%
no benefits
None: