The average pay for a Technical Support Engineer in Hong Kong is HK$282,999 per year.

HK$173,460 - HK$565,635
HK$170K
HK$280K
HK$570K
MEDIAN: HK$282,999
10%
50%
90%
HK$0HK$584K
Salary HK$173,460 - HK$565,635
Bonus HK$39,305
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
HK$178,250 - HK$584,553
  • Country: Hong Kong
  • Currency: HKD
  • Updated: 14 Apr 2018
  • Individuals Reporting: 15

Job Description for Technical Support Engineer

Technical support engineers are responsible for answering incoming phone calls and e-mails from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have. They also address concerns brought up by other departments within the company, such as operations and sales.

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Technical Support Engineer Tasks

  • Monitor the day to day performance of computers and computer systems.
  • Enter commands and verify proper system operation through observation to detect errors.
  • Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.

Technical Support Engineer Job Listings

Key Stats for Technical Support Engineer

Less than 1 year
7%
1-4 years
27%
5-9 years
27%
10-19 years
40%

Years of Experience

Less than 1 year
7%
1-4 years
27%
5-9 years
27%
10-19 years
40%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 38%
vision benefits
Vision: 25%
no benefits
None: