HK$533,426
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Technical Support Manager your job title? Find out what you're worth.

The average pay for a Technical Support Manager is {{pay}} per hour.

The average pay for a Technical Support Manager is HK$533,426 per year.

10%
HK$0.00
10%
HK$0.00
50%
HK$0.00
90%
90%
MEDIAN HK$0.00
10%
HK$472k
10%
HK$533k
50%
HK$600k
90%
90%
MEDIAN HK$533,426

Job Description for Technical Support Manager

Technical support managers supervise a company's technical support. They must provide their team with strong leadership and direction to increase productivity. Being able to resolve the issues of customers and employees, being able to motivate a team, and being able to identify problems and recommend improvements to technical support processes are vital.

Read More...
Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.

Technical Support Manager Job Listings

Pay Difference by Location

-9%

National Average: HK$591,500

Larger city markers indicate a job is popular in that location.

Key Stats for Technical Support Manager

5-9 years
43%
10-19 years
29%
20 years or more
29%

Years of Experience

5-9 years
43%
10-19 years
29%
20 years or more
29%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 25%
vision benefits
Vision: 25%
no benefits
None: 50%