€25,490
Avg. Salary
€11.78
Avg. Hourly Rate
Help us gather more data! Is Customer Service Administrator your job title? Find out what you're worth.

The average pay for a Customer Service Administrator is €11.78 per hour.

The average pay for a Customer Service Administrator is €25,490 per year.

€9.90
10%
€11.78
50%
€17.75
90%
MEDIAN €11.78
€22k
10%
€25k
50%
€31k
90%
MEDIAN €25,490
€22,288 - €31,380
€22K
€25K
€31K
MEDIAN: €25,490
10%
50%
90%
€9.90 - €17.75
€9
€12
€18
MEDIAN: €11.78
10%
50%
90%
€0€31K
Salary €22,288 - €31,380
Bonus €2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€21,604 - €31,958
  • Country: Ireland
  • Currency: EUR
  • Updated: 16 Feb 2019
  • Individuals Reporting: 45
Hourly Data €0€22
Hourly Rate €9.90 - €17.75
Overtime €22.50
Annual Data €0€31K
Bonus €2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€21,604 - €31,958
  • Country: United States
  • Currency: EUR
  • Updated: 16 Feb 2019
  • Individuals Reporting: 11

Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks
  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.
  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.

Customer Service Administrator Job Listings

Pay Difference by Location

6%

National Average: €25,903

Larger city markers indicate a job is popular in that location.

Customer Service Administrator Reviews

Q: What is it like working as a Customer Service Administrator?

Customer Service Administrator in Dublin:
"It's difficult at times. Specifically when its busy."
Pros: Fixing a problem that a student has. Helping potential students to make a change in their life. There is some flexibility of working hours. The casual office enviroment.
Cons: Dealing with complaints regarless if we were at fault or not, we always get the blame! Busy times of year when the pressure can get too much.

Key Stats for Customer Service Administrator

Gender

Female
78 %
Male
22 %
Less than 1 year
2%
1-4 years
46%
5-9 years
20%
10-19 years
29%
20 years or more
4%

Experience Affects Customer Service Administrator Salaries

▲7%

▲5%

National Average
€26,000

▼5%

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
2%
1-4 years
46%
5-9 years
20%
10-19 years
29%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 18%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 82%