The average pay for a Technical Support Manager is €50,117 per year. People in this job generally don't have more than 20 years' experience.

€31,045 - €74,652
€31K
€50K
€75K
MEDIAN: €50,429
10%
50%
90%
€0€80K
Salary €31,045 - €74,652
Bonus €795 - €9,192
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€33,014 - €80,059
  • Country: Ireland
  • Currency: EUR
  • Updated: 18 Jan 2018
  • Individuals Reporting: 73

Job Description for Technical Support Manager

Technical support managers supervise a company's technical support. They must provide their team with strong leadership and direction to increase productivity. Being able to resolve the issues of customers and employees, being able to motivate a team, and being able to identify problems and recommend improvements to technical support processes are vital.

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Technical Support Manager Tasks

  • Plan, direct, and coordinate of the internal information technology help desk.
  • Oversee critical production events, targeting and managing trend analysis and metrics reporting.
  • Perform administrative management of technical support and queue management.
  • Perform extensive customer communication.
  • Hire, review, and fire non-management employees.

Technical Support Manager Job Listings

Pay Difference by Location

National Average: €52,421

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Technical Support Manager

Gender

Female
37 %
Male
63 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
23%
5-9 years
38%
10-19 years
30%
20 years or more
8%

Experience Affects Technical Support Manager Salaries

▲23%

National Average
€52,000

▼9%

▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
37 %
Male
63 %

Years of Experience

1-4 years
23%
5-9 years
38%
10-19 years
30%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 13%
vision benefits
Vision: 9%
no benefits
None: 35%