Assistant General Manager (AGM) Reviews

Q: What is it like working as an Assistant General Manager (AGM)?

September 2014
"Emotionally Rewarding Job, But Rubbish Pay."
Assistant General Manager (AGM):
Pros: Helping children teach themselves how to learn and helping them understand how their body works. Motivating kids to do difficult skills and seeing the happiness once completed. The staff are knowledgeable and helpful, and the owner is a close personal friend.
Cons: The pay is inadequate to be able to further my career, or pursue personal endeavors.
October 2014
"Interesting."
Assistant General Manager (AGM):
Pros: Something new every day, meet people, help guests.
Cons: Stress, rude customers.
November 2014
"Under paid Manager."
Assistant General Manager (AGM):
Pros: Meeting New people, Training staff, teamwork.
Cons: Long crazy hours. Lack of Communication, lack of respect, low pay.
December 2014
"Break out."
Assistant General Manager (AGM):
Pros: Before this job I was shy and quiet but having to constantly interact with customers, weather over the phone or in person it has gotten me to be more outgoing and open.
Cons: I work10 feet from the stadium surrounded by three different schools so dealing with drunk college kids is a constant;and they tend to be more rude than the average customer. I also work 50 plus hours a week so I never get to see my family.
December 2014
"How disorganized operations are."
Assistant General Manager (AGM):
Be willing to accept the owners' view and ways of doing things that you may disagree with.
January 2015
"Customer Service."
Assistant General Manager (AGM):
It took me about 3 years to earn that the customer is always right. I could of saved allot of stress if I had known that from the beginning. I now incorporate this into my training of new employees. "The customer is always right unless the customer is being unreasonable, in which case you can refer them to me."
January 2015
"Scope of Delivery."
Assistant General Manager (AGM):
Pls understand organization's levels n designations. Global mindset is key to this role.
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