Assistant Manager, Customer Service with Customer Service Skills in Bangalore Salary (India)

An Assistant Manager, Customer Service with Customer Service skills in Bangalore, Karnataka earns an average salary of Rs 543,324 per year. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on income for this job.

Rs 353,761 - Rs 782,121
Rs 350K
Rs 550K
Rs 780K
MEDIAN: Rs 545,655
10%
50%
90%
Rs 0Rs 799K
Salary Rs 353,761 - Rs 782,121
Bonus Rs 0.00 - Rs 97,444
Profit Sharing Rs 6,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 359,454 - Rs 799,573
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 83

Job Description for Assistant Manager, Customer Service

Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content presented during meetings (such as data trends and graphical representations) and how it may affect their team. In order to qualify for this position, candidates typically are expected to hold a bachelor’s degree. Applicants are also expected to have several years' experience in management. They also must have exceptional interpersonal and management skills. (Copyright 2018 PayScale.com)


Assistant Manager, Customer Service Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Assistant Manager, Customer Service Job Listings

Key Stats for Assistant Manager, Customer Service

Gender

Female
10 %
Male
90 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
1-4 years
16%
5-9 years
57%
10-19 years
28%

Experience Affects Assistant Manager, Customer Service Salaries

Experienced
▲14%

National Average
Rs 568,000

Mid-Career
▼3%

Entry-Level
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
10 %
Male
90 %

Years of Experience

1-4 years
16%
5-9 years
57%
10-19 years
28%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 7%
vision benefits
Vision: 6%
no benefits
None: 25%