The average pay for an Entry-Level Help Desk Engineer is Rs 179,592 per year. A skill in Help Desk / Desktop Support (Tier 2) is associated with high pay for this job.

Rs 116,118 - Rs 380,000
Rs 120K
Rs 180K
Rs 380K
MEDIAN: Rs 183,391
10%
50%
90%
Rs 0Rs 390K
Salary Rs 116,118 - Rs 380,000
Bonus Rs 0.00 - Rs 41,459
Profit Sharing Rs 10,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 116,118 - Rs 390,133
  • Country: India
  • Currency: INR
  • Updated: 7 Jan 2018
  • Individuals Reporting: 79

Job Description for Help Desk Engineer

Help desk engineers provide technical support and assistance to customers experiencing a wide range of computer problems. Many companies, especially larger ones, have help desk engineers on staff to troubleshoot technical issues and help employees and customers resolve them. Because help desk engineers interact directly with customers on a daily basis, it is important that they have excellent customer service and communication skills. Help desk engineers often help individuals who have little to no knowledge of computers or technology. Phone etiquette is especially important, as many issues are handled by phone.

Read More...

Help Desk Engineer Tasks

  • Analyze and resolve computer related issues for individuals.
  • Maintain current technical knowledge and trouble shooting tools.
  • Document issues and resolutions for trouble tickets.
  • Set up computer hardware and software for users and events.

Help Desk Engineer Job Listings

Key Stats for Help Desk Engineer

Gender

Female
14 %
Male
86 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
16%
1-4 years
76%
5-9 years
8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
14 %
Male
86 %

Common Health Benefits

medical benefits
Medical: 54%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 46%