A Help Desk Manager, IT earns an average salary of Rs 589,581 per year. Experience strongly influences income for this job. Most people with this job move on to other positions after 20 years in this career.

Rs 143,367 - Rs 1,295,660
Rs 140K
Rs 620K
Rs 1M
MEDIAN: Rs 618,247
10%
50%
90%
Rs 0Rs 1M
Salary Rs 143,367 - Rs 1,295,660
Bonus Rs 0.00 - Rs 153,193
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 143,367 - Rs 1,405,293
  • Country: India
  • Currency: INR
  • Updated: 18 Jan 2018
  • Individuals Reporting: 45

Job Description for Help Desk Manager, IT

A help desk manager working in information technology (IT) must have a broad understanding of the technological needs of their company and/or its customers, including the specific technologies accessed by users contacting their organization's help desk. The help desk may focus on the internal network needs of an organization or company; it may also focus on helping external users utilize a technical manual or helping external users understand a website, app, program, social media site, or other service.

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Help Desk Manager, IT Tasks

  • Hire, review, and fire non-management employees.
  • Plan, direct, and coordinate of the internal information technology help desk.
  • Perform extensive customer communication.
  • Oversee servicing of a range of equipment from workstations to servers to networks.
  • Plan, direct and coordinate daily activities of a department/group/team.

Help Desk Manager, IT Job Listings

Help Desk Manager, IT Reviews

Q: What is it like working as a Help Desk Manager, IT?

Help Desk Manager, IT in Bangalore:
"Corporate culture."
Pros: Work flexibility, less stress.
Cons: Slow pace of decision making. Lot of red tape. Office conditions.

Key Stats for Help Desk Manager, IT

Gender

Female
8 %
Male
92 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
4%
1-4 years
24%
5-9 years
36%
10-19 years
36%

Experience Affects Help Desk Manager, IT Salaries

Experienced
▲49%

Mid-Career
▲4%

National Average
Rs 632,000

Entry-Level
▼59%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
4%
1-4 years
24%
5-9 years
36%
10-19 years
36%

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 11%
vision benefits
Vision: 18%
no benefits
None: 32%