The average salary for an Entry-Level Senior Technical Support Analyst is Rs 389,406 per year. The highest paying skills associated with this job are UNIX, Linux, and SQL.

Rs 236,533 - Rs 728,609
Rs 240K
Rs 370K
Rs 730K
MEDIAN: Rs 367,852
10%
50%
90%
Rs 0Rs 803K
Salary Rs 236,533 - Rs 728,609
Bonus Rs 0.00 - Rs 91,231
Profit Sharing Rs 0.00 - Rs 422,472
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 239,636 - Rs 803,019
  • Country: India
  • Currency: INR
  • Updated: 17 Jan 2018
  • Individuals Reporting: 210

Job Description for Senior Technical Support Analyst

A senior technical support analyst is employed by a software, hardware, or general information technology (IT) company to help users troubleshoot problems they have in operating the company’s product. As a senior analyst, these individuals usually have some supervisory responsibilities, and they may be in charge of a technical support team and/or help desk.

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Senior Technical Support Analyst Tasks

  • Provide information systems technical support for complex customer issues.
  • Raise information, bug and feature requests to the development team.
  • Identify problems with information technology system operations and provide potential workarounds.

Popular Employer Salaries for Senior Technical Support Analyst

Senior Technical Support Analyst Job Listings

Pay Difference by Location

National Average: Rs 370,171

Larger city markers indicate a job is popular in that location.

Senior Technical Support Analyst Advice

Q: What do you wish you knew about your job when you first started out?

Senior Technical Support Analyst in Hyderabad:
"Interesting."
Keep learning every day which help you out.

Senior Technical Support Analyst in Delhi:
"Always make yourself happy in any tough situation."
- Please understand that product. - Always ask question to narrow the research. - Do balance between office and personal work. - Ready to accept challanges. - Management is always same so never expect anything from them.

Key Stats for Senior Technical Support Analyst

Gender

Female
9 %
Male
91 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
1%
1-4 years
77%
5-9 years
21%

Skills That Affect Senior Technical Support Analyst Salaries

UNIX
▲64%

Linux
▲62%

SQL
▲49%

National Average
Rs 370,000

Microsoft Office
▼2%

Windows Operating System General Use
▼8%

Windows NT / 2000 / XP Networking
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
9 %
Male
91 %

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 10%
vision benefits
Vision: 7%
no benefits
None: 23%