The average salary for a Technical Support Analyst in India is Rs 383,808.
MEDIAN Rs 383,808
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Rs 187k - Rs 865k
Rs 964 - Rs 309k
Rs 190k - Rs 906k
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Job Description for Technical Support Analyst
A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technica…Read more
Technical Support Analyst Tasks
- Provide technical assistance to computer system and other technical equipment users.
- Perform general maintenance and repair of technical equipment.
- Install software and hardware applications.
Popular Employer Salaries for Technical Support Analyst
The top respondents for the job title Technical Support Analyst are from the companies Amazon.com Inc, HCL Technologies Ltd. and IBM India Private Limited. Reported salaries are highest at International Business Machines (IBM) Corp. where the average pay is Rs 409,599. Other companies that offer high salaries for this role include Techmahindra Ltd, earning around Rs 380,500. HCL Technologies Ltd. pays the lowest at around Rs 302,500. Amazon.com Inc also pays on the lower end of the scale, paying Rs 302,823.
Explore the most common career paths for Technical Support Analyst. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Technical Support Analyst Job Listings
Popular Skills for Technical Support Analyst
Windows Operating System General Use
Information Technology (IT) Support
Windows NT / 2000 / XP Networking
Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Windows NT / 2000 / XP Networking, Troubleshooting, Microsoft Office and Windows Operating System General Use.
Pay by Experience Level for Technical Support Analyst
An entry-level Technical Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 252,770 based on 43 salaries. An early career Technical Support Analyst with 1-4 years of experience earns an average total compensation of Rs 343,379 based on 241 salaries. A mid-career Technical Support Analyst with 5-9 years of experience earns an average total compensation of Rs 670,974 based on 91 salaries. An experienced Technical Support Analyst with 10-19 years of experience earns an average total compensation of Rs 696,343 based on 13 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Analyst in their job title in Mumbai, Maharashtra earn an average of 22.5% more than the national average. These job titles also find higher than average salaries in Bangalore, Karnataka (13.5% more) and Gurgaon, Haryana (11.5% more). The lowest salaries can be found in Noida, Uttar Pradesh (38.0% less), Hyderabad, Andhra Pradesh (23.3% less) and Chennai, Tamil Nadu (4.9% less).
Years of Experience
This data is based on 388 survey responses.
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