Information technology (IT) consultants work for various organizations. Their job is to advise clients on how to use information technology, in order to meet their business objectives effectively and efficiently. They must be able to build and improve their clients’ IT structure. They must be able to analyze and solve various IT problems. They must be familiar with desktop and server issues. They install and troubleshoot clients’ IT hardware and software.

Most employers require that candidates have a bachelor’s degree in information technology, computer science, or other relevant fields. IT consultants may be required to have various computer-related certifications. They must be flexible since many organizations’ computer systems run 24/7. They may have rotating shifts. They meet clients to determine their IT requirements. They must be able to travel to customer sites.

They discuss clients’ requirements and define the scope of clients’ IT projects. They must clarify clients’ system requirements and specifications. They consult with clients regarding timescales and associated fees. They must have excellent presentation skills. They must have excellent oral and written communication skills. They must liaise with staff at all levels at their client’s organizations and end users. They must document computer programs problems and resolutions. They must keep themselves up to date with various software and hardware technology. They are often required to take additional computer classes and go to workshops and conferences. They must be able to work in a team environment. They may be required to train and coach new or more junior IT consultants. (Copyright 2018 PayScale.com)

Information Technology (IT) Consultant Tasks

• Facilitate development and implementation of improvements to client's information technology systems.
• Manage resolution of system and network issues for clients.
• Manage new installations and migrations.