JMD 343,687
Avg. Salary
JMD 346
Avg. Hourly Rate
Help us gather more data! Is Customer Service Representative (CSR) your job title? Find out what you're worth.

The average pay for a Customer Service Representative (CSR) in Montego Bay is JMD 346 per hour.

The average pay for a Customer Service Representative (CSR) in Montego Bay is JMD 343,687 per year.

10%
JA$298.45
10%
JA$346.04
50%
JA$393.05
90%
90%
MEDIAN JA$346.04
10%
JA$8k
10%
JA$344k
50%
JA$672k
90%
90%
MEDIAN JA$343,687
JMD 7,890 - JMD 672,000
JMD 340K
MEDIAN: JMD 343,687
50%
JMD 298 - JMD 393
JMD 350
MEDIAN: JMD 346
50%
JMD 0JMD 1M
Salary JMD 343,687
Bonus JMD 234,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
JMD 769 - JMD 1,197,246
  • Country: Jamaica
  • Currency: JMD
  • Updated: 17 Mar 2019
  • Individuals Reporting: 9
Hourly Data JMD 0JMD 488
Hourly Rate JMD 346
Hourly Tips JMD 48.19
Overtime JMD 489
Annual Data JMD 0JMD 1M
Bonus JMD 234,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
JMD 769 - JMD 1,197,246
  • Country: United States
  • Currency: JMD
  • Updated: 17 Mar 2019
  • Individuals Reporting: 8

Job Description for Customer Service Representative (CSR)

A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives have knowledge or experience in some computer base systems such as Microsoft Word, Excel, or Power point. Also being a certified typist is highly desirable because most of the time you will be inputting data into a data base system, and the company you work for want someone with typing experience and speed. There usually is a minimum typing speed word per minutes test that most Customer Service Representatives must take and pass. Customer Service Representatives work for many different companies from insurance companies, manufacturing corporations, cable corporations, rental industries, beverage industries, and many more companies. Also it is common that the majority of Customer Service Representatives work in call centers, and their co-workers are usually trained in the same programs as they are. They usually are seated in a cubicle, and a typical work hours could varies some ranging from Monday-Friday 8am to 5pm. However if you are working in a call center, they usually are opened 24 hours 7 days a week. In this case, you can work either first shift usually 7am to 3pm, second shift 3pm to 11pm, or third shift 11p to 7am. Customer Service Representatives also no longer have to be confined to a building, because a lot are now being offered the opportunity to work from home. (Copyright 2019 PayScale.com)

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
33 %
Male
67 %
Less than 1 year
12%
1-4 years
71%
5-9 years
12%
10-19 years
6%

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
12%
1-4 years
71%
5-9 years
12%
10-19 years
6%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 75%
vision benefits
Vision: 50%
no benefits
None: