What Do Credit / Collections Managers Do?
A credit/collections manager is responsible for the direction and coordination of credit and collections procedures, policies, and operations. They manage the daily accounts receivables to ensure customer compliance, as well as follow up with issues or complaints from customers.
The credit/collections manager must provide support to general managers and accounts managers. They direct and supervise credit evaluations, cash applications, collections, and placement of accounts. It is the credit…Read more
- Hire, manage, and motivate members of the collection team.
- Manages small claims court documentation and makes decisions on accounts to be written off.
- Oversee all general credit and collections processes.