Merchandising supervisors work primarily in retail environments to ensure that they are visibly appealing and enticing to customers. Prior marketing and sales experience is highly beneficial in this position, and they may also build and maintain displays and determine what sorts of products should be sold in the store. Therefore, it's important that they always pay close attention to competitors and trends in the field.
Merchandising supervisors may work with other employees and delegate tasks, so supervisory skills are beneficial in this position, and these supervisors may also have inventory duties to minimize losses and determine sales trends and what items must be reordered.
A high school diploma may be a minimum requirement for this position, and some employers require college education. Strong customer service skills are also important, as these supervisors may be on the floor to assist customers during operational hours, and they should also understand the vision of the company and the products offered to work well with customers and determine which products deserve more focus. Some duties are performed on a computer, such as ordering and maintaining inventory, so computer skills are usually necessary, and a flexible schedule and the ability to work nights and weekends may also be required for some positions.
Merchandising Supervisor Tasks
- Assign tasks and direct workflow to associates.
- Train new associates.
- Assist in the stocking/merchandising of incoming truck freight to the sales floor and stockroom.
- Supervise associates in replenishing merchandise and maintaining stockroom.