Avg. Base Salary (SEK)
The average salary for a Customer Success Manager is 458,407 kr
What is the Pay by Experience Level for Customer Success Managers?
An early career Customer Success Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of 427,326 kr based on 42 salaries. A mid-career Customer Success Manager with 5-9 years of experience earns an average total compensation of 499,789 kr based on 18 salaries. An …Read more
What Do Customer Success Managers Do?
Simply put, customer success managers are responsible for customer-retention and do whatever they can to ensure that a company's current customers are satisfied with their products or services. How they go about this can vary quite a bit depending upon the industry, but their work is always based on relationship-building, strong communication skills, and the ability to lead a team.
Customer success managers serve as liaisons between a company's upper management and customers, and as the first …Read more
- Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
- Review and assess customers' progress and offer recommendations based on results.
- Ensure highest customer satisfaction and return on investment while enhancing customer experience.
- Define business objectives for the customer and develop a strategic direction for success.