The average salary for a Client Service Manager is S$66,999.
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S$36k - S$116k
S$3k - S$27k
S$0 - S$12k
S$35k - S$127k
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Job Description for Client Service Manager
A client service manager makes sure customers or clients receive assistance in a helpful, efficient manner. Their most important responsibilities are ensuring employees follow proper business practices, auditing files, and ensuring excellent online and phone-based customer services. Other common responsibilities include cooperating with business partners, making sure staff capacity can handle call volume, and managing any service issues. Client service managers also make recommendations for depa…Read more
Client Service Manager Tasks
- Manages the client service operations, which deals directly with clients and is the first point of contact.
- Develops and implements processes and procedures to improve operational efficiency.
- Develops, tracks and reports key performance measurements for the unit.
- Oversees cross functional work areas targeted to resolve issues raised by clients.
Client Service Manager Job Listings
Popular Skills for Client Service Manager
Skills in Customer Relationship Management (CRM) and Account Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Problem Solving and Client Interaction.
Pay by Experience Level for Client Service Manager
An early career Client Service Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of S$53,200 based on 16 salaries. A mid-career Client Service Manager with 5-9 years of experience earns an average total compensation of S$72,274 based on 20 salaries. An experienced Client Service Manager with 10-19 years of experience earns an average total compensation of S$86,122 based on 20 salaries.
Years of Experience
This data is based on 56 survey responses.
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