S$40,881
Avg. Salary
Avg. Hourly Rate
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The average pay for a Customer Service Specialist in Singapore is {{pay}} per hour.

The average pay for a Customer Service Specialist in Singapore is S$40,881 per year.

$0
10%
$0
50%
$0
90%
MEDIAN $0
$26k
10%
$41k
50%
$70k
90%
MEDIAN $40,881
S$26,215 - S$69,634
S$26K
S$41K
S$70K
MEDIAN: S$40,881
10%
50%
90%
S$0S$72K
Salary S$26,215 - S$69,634
Bonus S$650 - S$9,733
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
S$26,215 - S$72,000
  • Country: Singapore
  • Currency: SGD
  • Updated: 9 Nov 2018
  • Individuals Reporting: 59

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Gender

Female
78 %
Male
22 %
Less than 1 year
14%
1-4 years
39%
5-9 years
32%
10-19 years
14%
20 years or more
2%

Experience Affects Customer Service Specialist Salaries

▲14%

National Average
S$42,000

▼1%

▼6%

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
14%
1-4 years
39%
5-9 years
32%
10-19 years
14%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 45%
vision benefits
Vision: 12%
no benefits
None: 15%