£35,972
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Client Support Manager, IT your job title? Find out what you're worth.

The average pay for a Client Support Manager, IT is {{pay}} per hour.

The average pay for a Client Support Manager, IT is £35,972 per year.

£0.00
10%
£0.00
50%
£0.00
90%
MEDIAN £0.00
£21k
10%
£36k
50%
£57k
90%
MEDIAN £35,972
£21,336 - £57,278
£21K
£36K
£57K
MEDIAN: £35,972
10%
50%
90%
£0£66K
Salary £21,336 - £57,278
Bonus £2,980
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£21,336 - £66,980
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 9 Feb 2019
  • Individuals Reporting: 16

Job Description for Client Support Manager, IT

Information technology (IT) client support managers are in charge of providing systems- and computer -elated advice and support to clients for their company. They are responsible for providing an excellent customer experience and solving information technology problems in a timely manner. IT client support managers manage a group of support professionals, motivating them to achieve all company objectives in a timely manner. They must work well with other managers, cooperating to find resolution to common goals and creating strategic programs to improve business processes.

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Client Support Manager, IT Tasks
  • Oversee critical production events, targeting and managing trend analysis and metrics reporting.
  • Maintain performance metrics and survey targets for quality service delivery.
  • Recommend changes or improvements with the department and work with other management to integrate policies.
  • Provide on going resolution and product support for assigned clients.
  • Perform administrative management of technical support and queue management.

Client Support Manager, IT Job Listings

Key Stats for Client Support Manager, IT

Gender

Female
38 %
Male
63 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
1-4 years
25%
5-9 years
31%
10-19 years
31%
20 years or more
13%

Experience Affects Client Support Manager, IT Salaries

National Average
₤36,000

Experienced
▼8%

Entry-Level
▼17%

Mid-Career
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
38 %
Male
63 %

Years of Experience

1-4 years
25%
5-9 years
31%
10-19 years
31%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 36%
dental benefits
Dental: 9%
vision benefits
Vision: 9%
no benefits
None: 64%