When it comes to location, the highest average paycheck ($55K annually) can be spotted in Chicago, Ill.; Washington, DC (approximately $52K), Salem, Ore. (about $45K), and Raleigh, N.C. ($40K) are the next top-paying cities. On the lower end is Macon, Ga. at around $26K. U.S. pay levels are highest in the state of Illinois; salaries there average to $63K per year.
Earning $48K annually on average, Human Service Providers receive the most money, followed by Social Services Case Managers (approximately $45K), Customer Service Representatives (around $38K), and Social Workers ($36K). Among the lower-paid positions at Department of Human Services are Eligibility Workers — the median salary for this role approaches $28K.
Years of Experience
Survey participants who have worked at Department of Human Services for between five and 10 years earn about $40K per year on average. The largest fraction of Department of Human Services people (36 percent) have been working for one to four years and earn $36K annually on average.
Certifications and Degrees
Licensed Social Workers are compensated at a much higher rate than non-authorized workers, bringing in close to $77K per year. Acquiring certification to be a First Aid Administrator is rewarded with median pay of around $39K annually. Department of Human Services workers who hold a Master of Social Work (MSW) are also well compensated, earning about $74K on average.
In this position, it pays to have Project Management in your toolkit; employees who claim proficiency enjoy a higher median salary of $58K per year. Case Management also popped up often in the survey as an important skill; more than a third of employees surveyed report using it at work. Microsoft Office, Customer Service, and Child Advocacy round out the set of key employee skills.
The number of female employees who completed the survey outweighs the number of men; the female-to-male ratio is more than 3 to 1.
Benefits and Perks
31 percent have paid vacation, and only about two-fifths of respondents can take paid time off for illness. More than two-fifths of workers report contributing to a 401(k). At Department of Human Services, a solid majority of workers have health insurance, and a solid majority of survey participants have dental coverage. Department of Human Services employees also enjoy perks such as a casual working environment, 401(a), a subsidized cell phone, and life insurance.