Overall Employee Satisfaction
3.0

Manager Relationship
3.5
Manager Communication
3.4
Appreciation
2.6
Learning and Development
2.8
Company Outlook
3.2
Fair Pay
2.1
Pay Transparency
2.6
United States (change)

Find out more about pay at Dunkin' Donuts

How do employees review their experience at Dunkin' Donuts?

Overall, employees review their satisfaction with Dunkin' Donuts as 3.0 out of 5. Dunkin' Donuts earns the highest marks for Manager Relationship with a score of 3.5 out of 5. Conversely, employees rate the company lowest for Fair Pay, giving it 2.1 out of 5 in this area. Our research shows that Company Outlook and Appreciation are the main drivers of employee satisfaction generally, suggesting that employees at Dunkin' Donuts, with scores of 2.6 and 3.2 respectively, have had mixed experiences. Learn More

Dunkin' Donuts Reviews

Q: What is it like working at Dunkin' Donuts?

Cashier in Royal Palm Beach:
Pros: Working with customers. Making sure they are getting quality products and speedy service. Seeing them happy because they've been given excellent service.
Cons: People not being trained properly to perform the duties. Being questioned about my knowledge from employees while not been trained properly. Being talked down to by employees who do the jobs they have been assigned less the extraordinary. Having to work under people who have less knowledge in my field of employment. Being over worked and under paid.

Cashier in Allentown:
"Easy job and pays decent for what it is."
Pros: -Free food and drinks during my shift. -Cash tips at the end of each shift. -Schedule is consistent and allows for a good work/life balance.
Cons: -Waking up early in the morning. -Doesn't utilize my college education.

Restaurant Manager in Hilton Head Island:
"Pretty awesome."
Pros: The customers and the daily tasks of teaching employees.
Cons: The lack of follow through by employees.

Cashier in Windham:
"It's not that bad I enjoy making customers coffees ect."
Pros: Communicating with the customers and the fact I can drink coffee at work . Also they are very flexible with the hours I am able to work.
Cons: The amount of work they expect you to do in such a short period of time as a closer it is overwhelming!

Baker in Johnson City:
"Good most of the time."
Pros: Stay busy all the time.
Cons: Think should have more help and higher pay and need off graveyard.

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