Overall Employee Satisfaction

Manager Relationship
Manager Communication
Learning and Development
Company Outlook
Fair Pay
Pay Transparency
United States (change)

Find out more about pay at Macy's, Inc.

How do employees review their experience at Macy's, Inc.?

Overall, employees review their satisfaction with Macy's, Inc. as 3.1 out of 5. Macy's, Inc. earns the highest marks for Manager Relationship with a score of 3.8 out of 5. Conversely, employees rate the company lowest for Fair Pay, giving it 2.3 out of 5 in this area. Our research shows that Company Outlook and Appreciation are the main drivers of employee satisfaction generally, suggesting that Macy's, Inc., with scores of 3.1 and 3.4 respectively, should have higher overall employee satisfaction and lower rates of turnover. Learn More

Macy's, Inc. Reviews

Q: What is it like working at Macy's, Inc.?

Retail Sales Associate in Tucson:
"Work flexibility, low stress, perks."
Pros: Customer interaction and being able to help customers find the perfect item!
Cons: The inconsistency of corporate policy and the inconsistent enforcement of same.

Loss Prevention Agent in Denver:
"Macy's Security Is Great Work!"
Pros: This detective position is undercover, usually full time and very exciting work. This job is great for a young person who is serious about proving themselves and they can grow in an industry that is always respected. If you expect a lot from yourself this job is for you! You gotta be tough and willing to defend yourself. MOST of all you have to be able to make the right decision under extreme stress and physical danger. You will always be expected to perform perfectly because you create alot of potential legal liability while performing your role. This is a positive and a negative.
Cons: This job gives a strong sense of ownership and it can be easy to take the theft personally or worry about losses when you are not working. When you capture a shoplifter that expresses their feelings about being captured negatively your professionalism maybe tested. You will always be expected to perform perfectly because you create alot of potential legal liability while performing your role. This is a positive and a negative.

Sales Associate in McHenry:
"Excellant Employee."
Pros: The variety of things to do. The amount of people you meet everyday. The variety of personalities.
Cons: Unhappy people in management.

Sales Associate in Lake Grove:
Pros: There are many wonderful co-workers and managers.
Cons: There is very little incentive to perform better. Salary is never discussed as an incentive. The few perks are rather meager and work primarily for the company's benefits. I don't look for small prices or contests to help me feel good about my job. I'm sure it's not that they don't know that the most significant motivator is an appropriate raise in pay. They just choose to ignore the greatest needs of their employees. Some work very close by and for them the job is something that brings in spending money. For others a good part of their salary goes to gas and car maintenance. Still others like myself need the money, live too far to make it in with ease. I would be a lot happier if they would stop trying to tell me that every new policy and event will help Macys make more money. Do they really believe that the employees care that Macy's is making huge profits while they are barely making it on their salaries and giving it (the job) their best.

Sales Specialist in Walnut:
"There's Not A Lot Of Promotions From Within."
Pros: Meeting new people. Helping women to look their best. Giving them added confidence in personal, professional and social events and presentations.
Cons: Inconsistent scheduling and very little opportunity.

Retail Sales Manager in Tampa:
"Fast Paced And Innovative."
Pros: Coaching and training associates.
Cons: No work life balance and underpaid.

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