Average Hourly Rate for ULTA Salon, Cosmetics & Fragrance, Inc. Employees

Pros: Salary and benefits.

Cons: Lack of training.

Pros: Employee discount, salon discount, decent health coverage, fun atmosphere, product offerings, gratis, room for growth, company is expanding rapidly.

Cons: Hours to expectations ratio is unrealistic, demeaning and frustrating. As a manager, you are expected to focus on the guest and giving "WOW Experiences..."but with 300 hours of payroll for 5 full-time and over 10 part time associates, it's quite the opposite. On a given day, I spend more time on the registers than anything else, when I'm supposed to be the "GEM" or guest experience manager. The GEM is in charge of helping guests on the floor, monitoring theft and continually managing sales/budgets. If I do help someone, I am grabbed by another person at once, since there's so rarely coverage on the floor. Theft is ridiculously common and a large portion of sales are lost because of it. With such open displays of fragrance (no keys, no security guards) there are legitimate career criminals who come in and wipe out thousands in fragrances within minutes. The district manager and LP manager will hold this over you, without any concrete support or ideas since they know the root cause.