Entry-Level Automobile Service Advisor at The Pep Boys Salary

An Entry-Level Automobile Service Advisor at The Pep Boys earns an average wage of $7.32 per hour. A skill in Customer Relations is associated with high pay for this job.

$6.78 - $9.70
$6
$7
$9
MEDIAN: $7.62
10%
50%
90%

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Hourly Data $0$13
Hourly Rate $6.78 - $9.70
Overtime $11.65
Annual Data $0$37K
Commission $3,163 - $21,699
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,898 - $37,609
  • Country: United States
  • Currency: USD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 13

Job Description for Automobile Service Advisor

Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given issue, service advisors must be able to relate these options to the customer and help them select a course of action.

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Automobile Service Advisor Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Automobile Service Advisor Job Listings

Key Stats for Automobile Service Advisor

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
12%
1-4 years
76%
5-9 years
12%

Skills That Affect Automobile Service Advisor Salaries

Customer Relations
▲15%

Oral / Verbal Communication
▲7%

National Average
$25,000

Software Knowledge
▼1%

Customer Service
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
6 %
Male
94 %

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 50%
vision benefits
Vision: 44%
no benefits
None: 38%