$30,588
Avg. Salary
$16.00
Avg. Hourly Rate

Average additional compensation:

$7,700

Bonus

$18,050

Commission

What am I worth?
How should I pay?

The average pay for an Automobile Service Advisor with Customer Service Metrics skills is $16.00 per hour.

The average pay for an Automobile Service Advisor with Customer Service Metrics skills is $30,588 per year.

10%
$0.00
10%
$16.00
50%
$0.00
90%
90%
MEDIAN $16.00
10%
$0
10%
$31k
50%
$0
90%
90%
MEDIAN $30,588
$32,094 - $49,132
$40K
MEDIAN: $40,140
50%

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Job Description for Automobile Service Advisor

Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given issue, service advisors must be able to relate these options to the customer and help them select a course of action.

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Automobile Service Advisor Tasks
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Automobile Service Advisor Job Listings

Key Stats for Automobile Service Advisor

Gender

Female
29 %
Male
71 %
Less than 1 year
13%
1-4 years
25%
5-9 years
13%
10-19 years
50%

Gender

Female
29 %
Male
71 %

Years of Experience

Less than 1 year
13%
1-4 years
25%
5-9 years
13%
10-19 years
50%

Common Health Benefits

medical benefits
Medical: 43%
dental benefits
Dental: 29%
vision benefits
Vision: 29%
no benefits
None: 57%