Entry-Level Bilingual Customer Service Representative in Chicago, Illinois Salary

The average pay for an Entry-Level Bilingual Customer Service Representative in Chicago, Illinois is $12.00 per hour.

$34,374 - $38,678
$36K
MEDIAN: $36,479
50%

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$8.46 - $15.86
$8
$12
$16
MEDIAN: $12.14
10%
50%
90%

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$0$38K
Salary $36,479
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,357 - $38,373
  • Country: United States
  • Currency: USD
  • Updated: 2 Jan 2018
  • Individuals Reporting: 6
Hourly Data $0$18
Hourly Rate $8.46 - $15.86
Overtime $18.00
Annual Data $0$38K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,357 - $38,373
  • Country: United States
  • Currency: USD
  • Updated: 2 Jan 2018
  • Individuals Reporting: 12

Job Description for Bilingual Customer Service Representative

  • Answer calls and respond to customer inquiries, complaints and concerns.
  • Log and document customer interactions and problem status.
  • Follow through with customers and problems to ensure closure.
  • Escalate calls where they are beyond job scope, ensuring quality service.

About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Bilingual Customer Service Representative Job Listings

Key Stats for Bilingual Customer Service Representative

Gender

Female
45 %
Male
55 %
Less than 1 year
6%
1-4 years
83%
5-9 years
11%

Skills That Affect Bilingual Customer Service Representative Salaries

National Average
$29,000

Customer Relations
▼11%

Customer Service
▼13%

Spanish Language
▼13%

Gender

Female
45 %
Male
55 %

Common Health Benefits

medical benefits
Medical: 46%
dental benefits
Dental: 54%
vision benefits
Vision: 46%
no benefits
None: 38%