$13.52
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$9.59
MEDIAN
$13.52
90%
$17.15
The average hourly pay for a Contact Center is $13.52 in 2025
Hourly Rate
$10 - $17
Total Pay
$20k - $37k
Is Average Contact Center Hourly Pay your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›
Find your market worth – how it works:
How do Contact Centers Rate Their Jobs?
We currently don't have any reviews for this job and need at least 5 ratings before we can calculate a satisfaction score. Are you a Contact Center? Take our survey to help us meet this goal.
Common Health Benefits for a Contact Center
Medical
83%
Dental
83%
Vision
83%
None
17%
Gender Breakdown for Contact Centers
Female
83.3%
Male
16.7%
This data is based on 6 survey responses. Learn more about the gender pay gap.
FAQs About Contact Centers
What is the highest pay for Contact Centers?
Our data indicates that the highest pay for a Contact Center is $17.15 / hour
What is the lowest pay for Contact Centers?
Our data indicates that the lowest pay for a Contact Center is $9.59 / hour
How can Contact Centers increase their salary?
Increasing your pay as a Contact Center is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Contact Center that oversees more junior Contact Centers, this experience can increase the likelihood to earn more.