Customer Service Associate in Portland, Oregon Salary

How much does a Customer Service Associate make in Portland, OR? In Portland, a Customer Service Associate takes home around $11.86 per hour on average. This is 7% above the national average for a Customer Service Associate which is $11.02 per hour. Wages for a Customer Service Associate in Portland range from $NaN per hour to $NaN per hour. Total Annual Compensation, which includes hourly rate for a Customer Service Associate in Portland ranges from $22,959 to $36,000 annually. Job satisfaction is reported as 0 out of 5 stars. Women make up 75% of the Customer Service Associate workforce in Portland among those reporting. In Portland, a Customer Service Associate often enjoys benefits provided by their employer.

Job Description for Customer Service Associate

Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. Often, customer service associates need to sit for long periods at a time, and they must be able to speak on the phone for long periods of time. Other duties required of customer service associates might include to word processing, data entry and other light office duties such as copying and filing. Customer service associates should possess a friendly upbeat personality, and they should be motivated, passionate, and love working with people.

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Customer Service Associate Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

About Portland, Oregon

Multnomah County, Oregon
632,187
Male:
313,516 (49.6%)
Female:
318,671 (50.4%)
Portland (/ˈpɔːrtlənd/) is the largest city in the U.S. state of Oregon and the seat of Multnomah County. It is located in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia Rivers. The city covers 145 square miles (380 square kilometers) and had an estimated population of 632,309 in 2015, making it the 26th most populous city in the United States. Approximately 2,389,228 people live in the Portland metropolitan statistical area (MSA), the 23rd most populous MSA in the United States. Its Combined Statistical Area (CSA) ranks 17th with a population of 3,022,178. Roughly 60% of Oregon's population resides within the Portland metropolitan area. Named after the city on the coast of Maine, the Oregon settlement began to be populated in the 1830s near the end of the Oregon Trail. Its water access provided convenient transportation of goods, and the timber industry was a...
Portland:
$60,892
Oregon:
$54,148
$1,047
Portland:
$348,300
Oregon:
$264,100
4.5%

Customer Service Associate Job Listings

Key Stats for Customer Service Associate

Gender

Female
75 %
Male
25 %
1-4 years
57%
5-9 years
29%
10-19 years
14%

Experience Affects Customer Service Associate Salaries

Entry-Level
▲25%

Experienced
▲24%

National Average
$25,000

Skills That Affect Customer Service Associate Salaries

Customer Relations
▲25%

Customer Service
▲23%

Phone Support
▲16%

National Average
$25,000

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
57%
5-9 years
29%
10-19 years
14%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 25%
vision benefits
Vision: 50%
no benefits
None: 25%