Customer Service Manager with Call Center Skills Salary

Average Customer Service Managers with Call Center skills make around $51K annually. Geographic location is the biggest factor affecting pay for this group, followed by tenure. Among survey respondents, women are more common than men; 86 percent of Customer Service Managers with Call Center skills are female. Most workers in this position report high levels of job satisfaction. The greater part enjoy medical while slightly less than a third get dental coverage. Vision coverage is also available to a majority. The information for this snapshot was generated by responses to the PayScale salary survey.

$30,100 - $66,977
$30K
$55K
$67K
MEDIAN: $54,501
10%
50%
90%

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$0$66K
Salary $30,100 - $66,977
Bonus $750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,361 - $65,436
  • Country: United States
  • Currency: USD
  • Updated: 19 Sep 2017
  • Individuals Reporting: 15

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $43,000 based on 251 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $51,000 based on 289 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $59,000 based on 364 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $66,000 based on 126 salaries.

Key Stats for Customer Service Manager

Gender

Female
75 %
Male
25 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
11%
1-4 years
22%
5-9 years
17%
10-19 years
39%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲21%

▲8%

National Average
$54,000

Mid-Career
▼5%

Entry-Level
▼21%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
11%
1-4 years
22%
5-9 years
17%
10-19 years
39%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 47%
vision benefits
Vision: 60%
no benefits
None: 20%
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