$48,448
Avg. Salary
$18.00
Avg. Hourly Rate
Help us gather more data! Is Customer Service Manager your job title? Find out what you're worth.

The average pay for a Customer Service Manager with Customer Relations skills in New York, New York is $18.00 per hour.

The average pay for a Customer Service Manager with Customer Relations skills in New York, New York is $48,448 per year.

10%
$14.00
10%
$18.00
50%
$19.65
90%
90%
MEDIAN $18.00
10%
$39k
10%
$48k
50%
$74k
90%
90%
MEDIAN $48,448
$38,884 - $74,002
$39K
$48K
$74K
MEDIAN: $48,448
10%
50%
90%

Add this chart to your site: 640px    300px

$14.00 - $19.65
$18
MEDIAN: $18.00
50%

Add this chart to your site: 640px    300px

$0$74K
Salary $38,884 - $74,002
Bonus $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,583 - $61,277
  • Country: United States
  • Currency: USD
  • Updated: 16 Apr 2019
  • Individuals Reporting: 19
Hourly Data $0$33
Hourly Rate $18.00
Overtime $29.48
Annual Data $0$61K
Bonus $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,583 - $61,277
  • Country: United States
  • Currency: USD
  • Updated: 16 Apr 2019
  • Individuals Reporting: 7

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

Read More...

About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Customer Service Manager Job Listings

Key Stats for Customer Service Manager

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
8%
1-4 years
58%
5-9 years
35%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
71 %
Male
29 %

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 39%
vision benefits
Vision: 30%
no benefits
None: 39%