Entry-Level Customer Service Representative (CSR) in Lancaster, Pennsylvania Salary

An Entry-Level Customer Service Representative (CSR) in Lancaster, Pennsylvania earns an average wage of $10.48 per hour. Skills that are associated with high pay for this job are Customer Relations, Problem Solving, and Call center operations.

$9.63 - $16.08
$9
$13
$16
MEDIAN: $12.66
10%
50%
90%

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Hourly Data $0$19
Hourly Rate $9.63 - $16.08
Overtime $19.18
Annual Data $0$40K
Bonus $4,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,224 - $40,120
  • Country: United States
  • Currency: USD
  • Updated: 18 Oct 2017
  • Individuals Reporting: 11

About Lancaster, Pennsylvania

Lancaster County, Pennsylvania
59,368
Male:
29,202 (49.2%)
Female:
30,166 (50.8%)
Lancaster (/ˈlænkæstər/, local /ˈlæŋkᵻstər/; Pennsylvania German: Lengeschder) is a city located in South Central Pennsylvania which serves as the seat of Pennsylvania's Lancaster County and one of the oldest inland towns in the United States (along with Hartford, Connecticut; Springfield, Massachusetts; Petersburg, Virginia; Albany, New York; Schenectady, New York, and several other early settlements). With a population of 59,322, it ranks eighth in population among Pennsylvania's cities. The Lancaster metropolitan area population is 507,766, making it the 101st largest metropolitan area in the US and 2nd largest in the South Central Pennsylvania area. The city's primary industries include healthcare, tourism, public administration, manufacturing, both professional and semi-professional services, and home of the Park City Center shopping mall, the largest indoor retail facility in the region. Lancaster hosts more electronic public CCTV outdoor cameras per capita than cities such as Boston...
Lancaster:
$33,772
Pennsylvania:
$53,115
$778
Lancaster:
$107,900
Pennsylvania:
$164,900
8.8%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
1-4 years
86%
5-9 years
14%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
▲9%

Problem Solving
▲9%

Call center operations
▲2%

National Average
$27,000

Phone Support
▼7%

Customer Service
▼16%

Typing
▼16%

Data Entry
▼20%

Call Center
▼23%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 70%
vision benefits
Vision: 50%
no benefits
None: 20%