Customer Service Representative (CSR) Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Representative (CSR) in Cincinnati:
"Be dependable and professional."
Be someone people can count on and always conduct yourself in a professional manner.

Customer Service Representative (CSR) in Cincinnati:
"Be dependable and professional."
Be someone people can count on and always conduct yourself in a professional manner.

Customer Service Representative (CSR) in Modesto:
"Today is the day."
I would suggest to have lots of patients.

Customer Service Representative (CSR) in Wausau:
"HOURLY WAGES."
Know what pay is for other or similar jobs.

Customer Service Representative (CSR) in Port Orchard:
"Thst they wouldn't give financial assistance."
Take your time, less is more and smile, smile, smile. Don't let the customer see, and they can, you're nervousness.

Customer Service Representative (CSR) in Chicago:
Always speak to the customer in a pleasant tone and relax your shoulders while handling complaints and always make sure to address the customer by their name, be patient and listen, give customers your undivided attention, if you can't resolve the problem ask the customer if it would be ok to be transferred to your supervisor who can possibly rectify the problem, always end the end with is there anything else that I can do for you today before you hang up or transfer caller.

Customer Service Representative (CSR) in Solon:
"Stress."
This can be a very stressful job.