Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Carrollton:
"Flexible."
Pros: Flexible hours, hour lunches.
Cons: Sitting for 8 hrs a day, have to work some holidays, not moving around.

Customer Service Representative (CSR) in Solon:
"Coproate culture."
Pros: Helping people and taking orders.
Cons: Building trucks for deliveries.

Customer Service Representative (CSR) in Pittsburgh:
"Learn and Grow."
Take every opportunity to learn and grow with the challenges you face everyday. Do not be afraid to fail.

Customer Service Representative (CSR) in Santa Clara:
Pros: People I work with are smart and are team players. Variety of work. Low stress level.
Cons: None.

Customer Service Representative (CSR) in Carmel:
"To Be The Best Customer Service Representative."
Always stay positive. Follow up frequently - even when you don't have an answer. Do not tell the customer you cannot help - find the answer. Go outside the box or go the extra mile. LISTEN TO THE CUSTOMER. Check your work - mistakes not acceptable. Always know who you are speaking to, to follow up or later verification. Keep all communication trails. KNOW YOUR PRODUCTS. YOU'RE THE FIRST CUSTOMER CONTACT-MAKE A GOOD IMPRESSION.

Customer Service Representative (CSR) in St. Paul:
"Working As A CSR Is Very Busy And High Stress Job,"
Pros: What I like most about my job as a CSR is the face to face contact that I have with the clients.
Cons: As a CSR you will come in contact with rude clients on daily basis.

Customer Service Representative (CSR) in Columbia:
"Challenging."
Pros: I have supportive coworkers and the ability to work at my own pace throughout the day.
Cons: Amount of work to accomplish in a single day. Our equipment isn't ergonomically organized. Some co-workers think they're work Lead is more than others. We all have much to accomplish. We're expected to read minds and just know what they want done with certain things our that they're too busy to take a call and I have to take care of the callers issue that I may know nothing about but have to spend more time figuring it out.