Customer Service Representative (CSR) Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Representative (CSR) in Smithtown:
"KEEPING YOURSELF ACTIVE AND INTERESTING."
LEARN AS MUCH AS YOU CAN BY KEEPIN YOURSELF INVOLVED IN THINGS. SOME PEOPLE FIND THAT VOLUNTEERING CAN HELP A PERSON LEARN NEW THINGS. I HAVE ALWAYS FELT THAT THIS WOULD GIVE ME A SENSE OF WORTH.

Customer Service Representative (CSR) in Grand Rapids:
"None."
Customer is always right, even when they are not.

Customer Service Representative (CSR) in Philadelphia:
"Advice."
Be on time, no talking, pay attention, always put notes or leave a trail.

Customer Service Representative (CSR) in Union:
"No way to get ahead."
Make sure you have performance reviews each year and if more work is added all year long ask for the raise.for so many of my 17 years I trusted this c ompany to pay what was right but they never offered job reviews or raises.the boss would always say the company was cutting back and no raises were available and the whole time she was getting 80.000 plus a yr with huge bonuses.i can't give any advice as to how to excel on this job except to be upfront and not be taken advantage of.

Customer Service Representative (CSR) in Muncy:
"Licensed Insurance CSR's."
Follow the direction of your Supervisors and those that have seniority over you. Take notes, ask questions, and reference the material given to you.

Customer Service Representative (CSR) in Fort Gratiot:
"I have the greatest job because I have the ability to help p."
If you do not have the ability to assist people from all walk of life and have a willingness to please, don't brother to apply.

Customer Service Representative (CSR) in Chattanooga:
"Stay positive."
Listen and learn,,,treat the way you would like to be treated.