$51,097
Avg. Salary
$12.50
Avg. Hourly Rate
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The average pay for a Customer Service Specialist in Kennesaw, Georgia is $12.50 per hour.

The average pay for a Customer Service Specialist in Kennesaw, Georgia is $51,097 per year.

$0
10%
$13
50%
$0
90%
MEDIAN $13
$0
10%
$51k
50%
$0
90%
MEDIAN $51,097

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

About Kennesaw, Georgia

Cobb County, Georgia
31,358
Male:
14,678 (46.8%)
Female:
16,680 (53.2%)
Kennesaw is a city in Cobb County, Georgia, United States, located in the greater Atlanta metropolitan area. It had a population of 29,783 according to the 2010 census. Founded in 1887, Kennesaw has a past surrounded with railroad history. During the Civil War, Kennesaw was the staging ground for the Great Locomotive Chase on April 12, 1862. In 2007, the city was selected by Family Circle magazine as one of the nation's "10 best towns for families". In 2009 Newsmax magazine listed the city among the "Top 25 Most Uniquely American Cities and Towns". The city is perhaps best known nationally for its mandatory gun-possession ordinance. Etymology As the Western and Atlantic Railroad was being built in the late 1830s, shanties arose to house the workers. These were near a big spring. A grade up from the Etowah River became known as "the big grade to the shanties", then "Big Shanty Grade", and...
Kennesaw:
$58,483
Georgia:
$49,342
$1,107
Kennesaw:
$157,100
Georgia:
$148,000
7.1%

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
17%
1-4 years
50%
5-9 years
17%
20 years or more
17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Years of Experience

Less than 1 year
17%
1-4 years
50%
5-9 years
17%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 67%
vision benefits
Vision: 33%
no benefits
None: 33%