Customer Service Specialist in Tulsa Salary

The average rate for a Customer Service Specialist in Tulsa, Oklahoma is $14.96 per hour.

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

About Tulsa, Oklahoma

Tulsa County, Oklahoma
403,091
Male:
197,437 (49.0%)
Female:
205,654 (51.0%)
Tulsa /ˈtʌlsə/ is the second-largest city in the state of Oklahoma and 47th-most populous city in the United States. As of July 2015, the population was 403,505, an increase of 11,599 over that reported in the 2010 Census. It is the principal municipality of the Tulsa Metropolitan Area, a region with 981,005 residents in the MSA and 1,151,172 in the CSA. The city serves as the county seat of Tulsa County, the most densely populated county in Oklahoma, with urban development extending into Osage, Rogers, and Wagoner counties. Tulsa was settled between 1828 and 1836 by the Lochapoka Band of Creek Native American tribe. For most of the 20th century, the city held the nickname "Oil Capital of the World" and played a major role as one of the most important hubs for the American oil industry. Once heavily dependent on the oil industry, economic downturn and subsequent diversification efforts created an...
Tulsa:
$43,322
Oklahoma:
$48,568
$768
Tulsa:
$133,700
Oklahoma:
$126,800
4.2%

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Gender

Female
50 %
Male
50 %
1-4 years
50%
10-19 years
25%
20 years or more
25%

Skills That Affect Customer Service Specialist Salaries

Call center operations
▲8%

Customer Service
▼0%

National Average
$38,000

Data Entry
▼15%

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
50%
10-19 years
25%
20 years or more
25%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 83%
vision benefits
Vision: 83%
no benefits
None: 17%