Entry-Level Customer Service Supervisor in Los Angeles Salary

The average pay for an Entry-Level Customer Service Supervisor in Los Angeles, California is $46,452 per year.

$25,760 - $78,304
$26K
$49K
$78K
MEDIAN: $49,057
10%
50%
90%

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$9.94 - $24.09
$9
$14
$24
MEDIAN: $14.21
10%
50%
90%

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$0$78K
Salary $25,760 - $78,304
Bonus $3,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,833 - $61,230
  • Country: United States
  • Currency: USD
  • Updated: 2 Jan 2018
  • Individuals Reporting: 23
Hourly Data $0$35
Hourly Rate $9.94 - $24.09
Hourly Tips $3.50
Overtime $13.68 - $35.68
Annual Data $0$61K
Bonus $3,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,833 - $61,230
  • Country: United States
  • Currency: USD
  • Updated: 2 Jan 2018
  • Individuals Reporting: 28

Job Description for Customer Service Supervisor

The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the company’s products/services and the customers that are served. Customer communications is a regular part of this position.

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Customer Service Supervisor Tasks

  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.
  • Responsible for the staffing level of the department.
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.

About Los Angeles, California

Los Angeles County, California
3,971,896
Male:
1,958,998 (49.3%)
Female:
2,012,898 (50.7%)
Los Angeles (/lɒs ˈændʒəlᵻs/, Spanish for "The Angels"), officially the City of Los Angeles and often known by its initials L.A., is the second-most populous city in the United States after New York City, the most populous city in California, and the county seat of Los Angeles County. Situated in Southern California, Los Angeles is known for its mediterranean climate, ethnic diversity, sprawling metropolis, and as a major center of the American entertainment industry. Los Angeles lies in a large coastal basin surrounded on three sides by mountains reaching up to and over 10,000 feet (3,000 m). Historically home to the Chumash and Tongva, Los Angeles was claimed by Juan Rodríguez Cabrillo for Spain in 1542 along with the rest of what would become Alta California. The city was officially founded on September 4, 1781, by Spanish governor Felipe de Neve. It became a part of Mexico in 1821 following the Mexican...
Los Angeles:
$52,024
California:
$64,500
$1,271
Los Angeles:
$542,100
California:
$449,100
4.8%

Customer Service Supervisor Job Listings

Key Stats for Customer Service Supervisor

Gender

Female
60 %
Male
40 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
4%
1-4 years
71%
5-9 years
25%

Skills That Affect Customer Service Supervisor Salaries

Customer Relations
▲5%

National Average
$38,000

Leadership
▼1%

Customer Service
▼7%

Training
▼8%

Team Leadership
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
60 %
Male
40 %

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 68%
vision benefits
Vision: 53%
no benefits
None: 26%