Entry-Level Desktop Support Technician in Washington, District of Columbia Salary

The average pay for an Entry-Level Desktop Support Technician in Washington, District of Columbia is $41,045 per year. The skills that increase pay for this job the most are Computer Hardware Technician, Customer Service, and Help Desk / Desktop Support.

$33,623 - $64,429
$34K
$45K
$64K
MEDIAN: $45,003
10%
50%
90%

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$17.62 - $25.76
$18
$22
$26
MEDIAN: $21.97
10%
50%
90%

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$0$64K
Salary $33,623 - $64,429
Bonus $200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,475 - $60,467
  • Country: United States
  • Currency: USD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 28
Hourly Data $0$35
Hourly Rate $17.62 - $25.76
Overtime $35.97
Annual Data $0$60K
Bonus $200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,475 - $60,467
  • Country: United States
  • Currency: USD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 20

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

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Desktop Support Technician Tasks

  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

About Washington, District of Columbia

District of Columbia, District of Columbia
672,228
Male:
319,705 (47.6%)
Female:
352,523 (52.4%)
Washington, D.C., formally the District of Columbia and commonly referred to as "Washington", "the District", or simply "D.C.", is the capital of the United States. The signing of the Residence Act on July 16, 1790, approved the creation of a capital district located along the Potomac River on the country's East Coast. The U.S. Constitution provided for a federal district under the exclusive jurisdiction of the Congress and the District is therefore not a part of any state. The states of Maryland and Virginia each donated land to form the federal district, which included the pre-existing settlements of Georgetown and Alexandria. Named in honor of President George Washington, the City of Washington was founded in 1791 to serve as the new national capital. In 1846, Congress returned the land originally ceded by Virginia; in 1871, it created a single municipal government for the remaining portion of the District. Washington had an estimated...
Washington:
$75,628
District of Columbia:
$75,628
$1,417
Washington:
$551,300
District of Columbia:
$551,300
5.0%

Desktop Support Technician Job Listings

Key Stats for Desktop Support Technician

Gender

Female
30 %
Male
70 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
4%
1-4 years
71%
5-9 years
25%

Skills That Affect Desktop Support Technician Salaries

Computer Hardware Technician
▲13%

Customer Service
▲10%

Help Desk / Desktop Support
▲7%

Help Desk / Desktop Support (Tier 2)
▼0%

Information Technology (IT) Support
▼0%

National Average
$45,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
30 %
Male
70 %

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 73%
vision benefits
Vision: 65%
no benefits
None: 27%