Director of Operations Advice

Q: What do you wish you knew about your job when you first started out?

Director of Operations in Hartford:
"If It's "Just A Job" Get Another."
Being an agent for change is difficult when the entrenched forces are satisfied with the status quo. Understand your role and your leverage. The rest will take care of itself.

Director of Operations in Jacksonville:
"Read And Study How To Win Friends And Influence People."
In this job you are dealing with customers at a very volatile place in their lives. You have to train your staff to learn to deal with high stress situations without taking that stress on themselves. If you can keep a calm even manner, than it can be transferred to all you are dealing with.

Director of Operations in Princeton:
"Focus On The Business Requirements."
One of the things I learned early in my career is that no matter how great a program/website is technically if it doesn't meet the real business need it is useless. Know the business problem or goal you are addressing or prepare for a rewrite.

Director of Operations in Miami:
"Spa Business."
Be honest, straightforward, and always maintain great relationships with colleagues. Not always easy, but must have the passion and drive to succeed. Must have a strong business background as well.