Director of Operations Advice

Q: What do you wish you knew about your job when you first started out?

Director of Operations in Princeton:
"Focus On The Business Requirements."
One of the things I learned early in my career is that no matter how great a program/website is technically if it doesn't meet the real business need it is useless. Know the business problem or goal you are addressing or prepare for a rewrite.

Director of Operations in Miami:
"Spa Business."
Be honest, straightforward, and always maintain great relationships with colleagues. Not always easy, but must have the passion and drive to succeed. Must have a strong business background as well.