$51,923
Avg. Salary
$15.00
Avg. Hourly Rate
Help us gather more data! Is Guest Services Director your job title? Find out what you're worth.

The average pay for a Guest Services Director with Customer Service skills is $15.00 per hour.

The average pay for a Guest Services Director with Customer Service skills is $51,923 per year.

$0.00
10%
$15.00
50%
$0.00
90%
MEDIAN $15.00
$34k
10%
$52k
50%
$77k
90%
MEDIAN $51,923
$33,971 - $77,419
$34K
$52K
$77K
MEDIAN: $51,923
10%
50%
90%

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$0$77K
Salary $33,971 - $77,419
Bonus $2,650
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,428 - $75,503
  • Country: United States
  • Currency: USD
  • Updated: 2 Feb 2019
  • Individuals Reporting: 14

Job Description for Guest Services Director

A guest services director is typically a supervising manager of a hotel or resort. While some employers use the term "director" interchangeably with "manager," for many companies the director-level position implies responsibility for multiple hotel units and establishing and maintaining their service standards. In any case, the guest services area includes all customer-facing areas of the hotel, including all front desk services, valets, concierges, and bell hops.

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Guest Services Director Job Listings

Key Stats for Guest Services Director

Gender

Female
60 %
Male
40 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
Less than 1 year
6%
1-4 years
56%
5-9 years
39%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
60 %
Male
40 %

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 59%
vision benefits
Vision: 47%
no benefits
None: 35%