Late-Career Help Desk Engineer Salary

The average pay for a Late-Career Help Desk Engineer is $51,458 per year.

$38,740 - $61,000
$52K
MEDIAN: $51,843
50%

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$20.00 - $25.01
$24
MEDIAN: $24.17
50%

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$0$69K
Salary $51,843
Bonus $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,405 - $69,496
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 7
Hourly Data $0$36
Hourly Rate $24.17
Overtime $36.36
Annual Data $0$69K
Bonus $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,405 - $69,496
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 7

Job Description for Help Desk Engineer

Help desk engineers provide technical support and assistance to customers experiencing a wide range of computer problems. Many companies, especially larger ones, have help desk engineers on staff to troubleshoot technical issues and help employees and customers resolve them. Because help desk engineers interact directly with customers on a daily basis, it is important that they have excellent customer service and communication skills. Help desk engineers often help individuals who have little to no knowledge of computers or technology. Phone etiquette is especially important, as many issues are handled by phone.

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Help Desk Engineer Tasks

  • Analyze and resolve computer related issues for individuals.
  • Maintain current technical knowledge and trouble shooting tools.
  • Document issues and resolutions for trouble tickets.
  • Set up computer hardware and software for users and events.

Help Desk Engineer Job Listings

Key Stats for Help Desk Engineer

Gender

Female
9 %
Male
91 %
20 years or more
100%

Skills That Affect Help Desk Engineer Salaries

Windows NT / 2000 / XP Networking
▲9%

Microsoft Active Directory
▲4%

Help Desk / Desktop Support (Tier 2)
▲3%

National Average
$51,000

Gender

Female
9 %
Male
91 %

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 57%
vision benefits
Vision: 57%
no benefits
None: 29%