Average 1-4 years Help Desk Technician with Help Desk / Desktop Support Skills Hourly Pay in Jacksonville, Florida

$13.33
Avg. Hourly Rate
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The average hourly pay for a 1-4 years Help Desk Technician with Help Desk / Desktop Support skills in Jacksonville, Florida is $13.33.
10%
$10.21
10%
$13.33
50%
$22.55
90%
90%
MEDIAN $13.33
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United States (change)
Hourly Rate
$10 - $23
Total Pay
$21,433 - $50,497

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Job Description for Help Desk Technician

Help Desk Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Career Paths

Explore the most common career paths for Help Desk Technician. Thickness and color of lines indicates how common a path is.
Help Desk Technician
Network Administrator
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Help Desk Technician Job Listings