$40,258
Avg. Salary
$15.96
Avg. Hourly Rate
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The average pay for a Help Desk Technician with Computer Hardware Technician skills in Denver, Colorado is $15.96 per hour.

The average pay for a Help Desk Technician with Computer Hardware Technician skills in Denver, Colorado is $40,258 per year.

$15
10%
$16
50%
$18
90%
MEDIAN $16
$0
10%
$40k
50%
$0
90%
MEDIAN $40,258
$14.74 - $18.00
$16
MEDIAN: $15.96
50%

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Hourly Data $0$27
Hourly Rate $15.96
Overtime $27.00
Annual Data $0$46K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,518 - $46,357
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2018
  • Individuals Reporting: 7

Job Description for Help Desk Technician

Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is trying to operate, the technician endeavors to guide him or her resolve the problem. The technician will make suggestions, attempting different means of fixing the issue until it is resolved. In the unlikely event that the problem persists, the help desk technician can usually refer the problem to a higher-level technician and may suggest a workaround until the problem can be permanently resolved.

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Help Desk Technician Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

About Denver, Colorado

Denver County, Colorado
682,545
Male:
341,137 (50.0%)
Female:
341,408 (50.0%)
Denver (/ˈdɛnvər/), officially the City and County of Denver, is the capital and most populous municipality of the U.S. state of Colorado. Denver is located in the South Platte River Valley on the western edge of the High Plains just east of the Front Range of the Rocky Mountains. The Denver downtown district is located immediately east of the confluence of Cherry Creek with the South Platte River, approximately 12 mi (19 km) east of the foothills of the Rocky Mountains. Denver is nicknamed the Mile-High City because its official elevation is exactly one mile (5,280 ft or 1,610 m) above sea level, making it one of the highest major cities in the United States. The 105th meridian west of Greenwich, the longitudinal reference for the Mountain Time Zone, passes directly through Denver Union Station. Denver is ranked as a Beta- world city by the Globalization and World Cities Research Network. With a 2015 estimated...
Denver:
$58,003
Colorado:
$63,909
$1,094
Denver:
$316,700
Colorado:
$283,800
3.2%

Help Desk Technician Job Listings

Key Stats for Help Desk Technician

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
55%
5-9 years
45%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Years of Experience

1-4 years
55%
5-9 years
45%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 80%
vision benefits
Vision: 60%
no benefits
None: 20%