Average 1-4 years Help Desk Technician with Customer Service Skills Salary in Chicago, Illinois

$37,505
Avg. SalaryShow Hourly Rate
$3,500
Bonus
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The average salary for a 1-4 years Help Desk Technician with Customer Service skills in Chicago, Illinois is $37,505.
10%
$25k
10%
$38k
50%
$63k
90%
90%
MEDIAN $37,505
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United States (change)
Salary
$25k - $63k
Bonus
$0 - $4k
Total Pay
$26k - $61k

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Job Description for Help Desk Technician

Help Desk Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Help Desk Technician Job Listings