Average 1-4 years Help Desk Technician with Help Desk / Desktop Support Skills Salary in Dallas, Texas

$40,587
Avg. SalaryShow Hourly Rate
$999
Bonus
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The average salary for a 1-4 years Help Desk Technician with Help Desk / Desktop Support skills in Dallas, Texas is $40,587.
10%
$33k
10%
$41k
50%
$50k
90%
90%
MEDIAN $40,587
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United States (change)
Salary
$33k - $50k
Bonus
$549 - $3k
Total Pay
$31k - $50k

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Job Description for Help Desk Technician

Help Desk Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Help Desk Technician Job Listings