Average 1-4 years Help Desk Technician with Information Technology (IT) Support Skills Salary in Chicago, Illinois

$38,443
Avg. SalaryShow Hourly Rate
$1,500
Bonus
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The average salary for a 1-4 years Help Desk Technician with Information Technology (IT) Support skills in Chicago, Illinois is $38,443.
25%
$35k
25%
$38k
50%
$46k
75%
75%
MEDIAN $38,443
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United States (change)
Salary
$35k - $46k
Bonus
$0 - $2k
Total Pay
$25k - $49k

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Job Description for Help Desk Technician

Help Desk Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Help Desk Technician Job Listings