Average 1-4 years Help Desk Technician with Information Technology (IT) Support Skills Hourly Pay in Dallas, Texas

$15.07
Avg. Hourly RateShow Salary
$2,450
Bonus
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The average hourly pay for a 1-4 years Help Desk Technician with Information Technology (IT) Support skills in Dallas, Texas is $15.07.
25%
$14.25
25%
$15.07
50%
$19.71
75%
75%
MEDIAN $15.07
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United States (change)
Hourly Rate
$14 - $20
Bonus
$0 - $2,450
Total Pay
$27,480 - $50,355

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Job Description for Help Desk Technician

Help Desk Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Help Desk Technician Job Listings