Average 1-4 years Help Desk Technician with Help Desk / Desktop Support Skills Salary in Cincinnati, Ohio

$39,548
Avg. SalaryShow Hourly Rate
$175
Bonus
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The average salary for a 1-4 years Help Desk Technician with Help Desk / Desktop Support skills in Cincinnati, Ohio is $39,548.
25%
$33k
25%
$40k
50%
$42k
75%
75%
MEDIAN $39,548
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United States (change)
Salary
$33k - $42k
Bonus
$0 - $175
Total Pay
$25k - $45k

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Job Description for Help Desk Technician

Help Desk Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Career Paths

Explore the most common career paths for Help Desk Technician. Thickness and color of lines indicates how common a path is.
Help Desk Technician
Network Administrator
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Help Desk Technician Job Listings