The average hourly pay for a Hotel, Motel, or Resort Desk Clerk at Holiday Inn Express is $9.61.
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$9 - $11
$17,884 - $23,510
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Job Description for Hotel, Motel, or Resort Desk Clerk
One of the first employees that guests meet at a hotel or resort is the desk clerk. The first impression made by the hotel, motel, or resort desk clerk can set the stage for a positive guest experience. For this reason, companies in the hospitality industry look for specific skills when hiring these desk clerks. The most important skills for a desk clerk are an ability to think quickly, stay organized, and make decisions in a fast-paced setting. For example, the hotel may simultaneously have a …Read more
Hotel, Motel, or Resort Desk Clerk Tasks
- Process all guest check-ins by confirming reservations, assigning room and issuing key.
- Supply guests with directions and information regarding property and local areas of interest.
- Count bank at the beginning and end of shift.
- Answer, record and process all guest calls, messages, requests, questions or concerns.
- Process all payment types such as room charges.
Popular Employer Salaries for Hotel, Motel, or Resort Desk Clerk
The top respondents for the job title Hotel, Motel, or Resort Desk Clerk are from the companies Days Inn, Best Western International, Inc. and Holiday Inn. Reported salaries are highest at Holiday Inn where the average pay is $10.00. Other companies that offer high salaries for this role include Hampton Inn and Hilton Worldwide, earning around $9.89 and $9.89, respectively. Days Inn pays the lowest at around $8.68. Motel 6 and Super 8 Motels Worldwide, Inc. also pay on the lower end of the scale, paying $8.74 and $8.89, respectively.
Hotel, Motel, or Resort Desk Clerk Job Listings
Years of Experience
This data is based on 6 survey responses.