United States
Job
IT Help Desk Agent

Average IT Help Desk Agent Hourly Pay

Pay
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
$17.57
/ hour

Avg. Base Hourly Rate (USD)
10%
$13.02
MEDIAN
$17.57
90%
$24.15

The average hourly pay for an IT Help Desk Agent is $17.57 in 2025

Hourly Rate
$13 - $24
Bonus
$207 - $4k
Profit Sharing
$480 - $4k
Commission
$0 - $3k
Total Pay
$29k - $54k
Based on 3,716 salary profiles (last updated Feb 02 2022)
Is Average IT Help Desk Agent Hourly Pay your job title? Find out what you should be paid
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Find your market worth – how it works:

How do IT Help Desk Agents Rate Their Jobs?

3.7 out of 5
(870)
Highly Satisfied
0Reviews
We currently don't have any reviews for this job and need at least 5 ratings before we can calculate a satisfaction score. Are you an IT Help Desk Agent? Take our survey to help us meet this goal.

Common Health Benefits for a IT Help Desk Agent

Medical
74%
Dental
64%
Vision
57%
None
25%

Gender Breakdown for IT Help Desk Agents

Male
84.4%
Female
14.8%
Prefer to self-define
0.8%
This data is based on 2,389 survey responses. Learn more about the gender pay gap.
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FAQs About IT Help Desk Agents

What is the highest pay for IT Help Desk Agents?

Our data indicates that the highest pay for an IT Help Desk Agent is $24.15 / hour

What is the lowest pay for IT Help Desk Agents?

Our data indicates that the lowest pay for an IT Help Desk Agent is $13.02 / hour

How can IT Help Desk Agents increase their salary?

Increasing your pay as an IT Help Desk Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are an IT Help Desk Agent that oversees more junior IT Help Desk Agents, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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